All concepts

Customer focus

Putting the people the company serves — customers, users, patients, members — at the centre of decisions.

176 of the 465 companies that publish values (38%) have a value coded to customer focus: 181 statements in 143 different wordings. The commonest: Customer Obsession, Customer first, Customer Obsessed.

See customer focus in the explorer, filtered and side by side with other concepts.

Every wording, most used first

1. Customer Obsession 10 companies
   Amazon, Ankorstore, Baseten, Brex, Cohesity, Hopper, Intuit, Lyft, Mattermost, Sierra
2. Customer first 5 companies
   Akamai, ClickHouse, Docusign, Everpure, Intel
3. Customer Obsessed 5 companies
   Databricks, Dojo, Gusto, Socure, Starburst
4. Customer Centricity 4 companies
   Amplitude, Eleco, Lithic, Mistral AI
5. Put customers first 4 companies
   Klaviyo, Middesk, Snowflake, Vanta
6. Champion the customer 3 companies
   Attentive, Mixpanel, Pleo
7. Customers 3 companies
   Dell Technologies, Markforged, Western Digital
8. Users first 3 companies
   Airbyte, Character AI, Stripe
9. Customer focus 2 companies
   Coinbase, Netcall
10. Customer Success 2 companies
    Salesforce, Veeva Systems
11. Customer-centric 2 companies
    Guild Education, Zest AI
12. Customers First 2 companies
    Orca Security, SingleStore
13. Employees 2 companies
    KRM22, Workday
14. Obsess Over the Customer 2 companies
    Alaan, project44
15. People first 2 companies
    Persona, Virta Health
16. Solve for the Customer 2 companies
    HubSpot, Marqeta
17. Value people 2 companies
    Sentry, TrueLayer
18. Always Be Delighting 1 company
    Sword Health
19. Amaze Customers 1 company
    Farfetch
20. Be a Cereal Entrepreneur 1 company
    Airbnb
21. Be a Host 1 company
    Airbnb
22. Be Customer Champions 1 company
    Deliverect
23. Be customer-obsessed 1 company
    Watershed
24. Be Frustratingly Patient About Hiring 1 company
    Ashby
25. Be good to our users 1 company
    Anthropic
26. Be member-obsessed 1 company
    Chime
27. Be the client 1 company
    SpotOn
28. Be the customer 1 company
    Squarespace
29. Be the Member 1 company
    BlaBlaCar
30. Build lasting customer trust 1 company
    Webflow
31. Build to benefit all customers 1 company
    Adyen
32. Build together and win forever with customers 1 company
    Crusoe Energy
33. Build with our customers 1 company
    Docebo
34. Build with the fans, and for the fans 1 company
    Sorare
35. Build with users 1 company
    Linear
36. Care Deeply About Customers 1 company
    Ashby
37. Champion customers 1 company
    Typeform
38. Client first 1 company
    Unmind
39. Client focus 1 company
    Made Tech
40. Client-Centric Focus 1 company
    Moonfare
41. Client-first 1 company
    BitGo
42. Co-founders to our customers 1 company
    Wayflyer
43. Consumer-first guidance 1 company
    Choose
44. Create Customer Success 1 company
    15Five
45. Create Customer Value 1 company
    Auction Technology Group
46. Create raving fans 1 company
    Tractable
47. Customer & Community Obsessed 1 company
    Anyscale
48. Customer 1st 1 company
    Elastic
49. Customer centric 1 company
    Secureframe
50. Customer delight 1 company
    OakNorth
51. Customer Driven. Community Minded 1 company
    Gen Digital
52. Customer experience obsessed 1 company
    Calendly
53. Customer impact 1 company
    Dailybot
54. Customer in every room 1 company
    Notion
55. Customer mindfulness 1 company
    Palmetto
56. Customer Obsessed, Not Competitor-Focused 1 company
    DoorDash
57. Customer satisfaction is key to business success 1 company
    Blackbird
58. Customer Service 1 company
    Workday
59. Customer Service Skills 1 company
    Jones IT
60. Customer-Driven 1 company
    Sedex
61. Customer-first 1 company
    Postscript
62. Customer-first not me-first 1 company
    GetYourGuide
63. Customer-focused 1 company
    Vinay Enterprises
64. Customers > team > ego 1 company
    Wise
65. Customers Are Our Focus 1 company
    Microchip Technology
66. Customers First, Always 1 company
    Cribl
67. Customers Matter 1 company
    PTC Inc.
68. Customers: Their Success is Our Success 1 company
    Cadence Design Systems
69. Delight Customers 1 company
    Materialize
70. Delight the Customer 1 company
    MarqVision
71. Deliver for Customers 1 company
    Discord
72. Do it for our customers 1 company
    Zilch
73. Do what's good for the patient 1 company
    Microhealth
74. Don't #@!% the customer 1 company
    Atlassian
75. Earn Customer Love 1 company
    Scale AI
76. Empower the Client 1 company
    Flexport
77. Entrepreneurs 1 company
    ZoomInfo
78. Everything We Create is With The Customer in Mind 1 company
    Brainboard
79. Fanatical About the Customer 1 company
    CrowdStrike
80. Fight for patients 1 company
    Ro
81. Focus on customer success 1 company
    Samsara
82. Focus on our customer 1 company
    Fastly
83. Focus on our customers 1 company
    Raisin
84. Focus on the user and all else will follow 1 company
    Google
85. Focus on user success 1 company
    Neo4j
86. Focus on your customer 1 company
    Flatiron Health
87. For the Love of Dogs 1 company
    Butternut Box
88. Help our customers win 1 company
    Cresta
89. Impatient Optimism 1 company
    Brex
90. Insane Customer Focus 1 company
    Robinhood
91. Know your customer 1 company
    Asana
92. Learners First 1 company
    Duolingo
93. Live and breathe our marketplace 1 company
    Deliveroo
94. Live customer centricity 1 company
    Forto
95. Live for Customer Value 1 company
    Celonis
96. Love our customers 1 company
    Okta
97. Love the user. Respect our adversaries. Understand the game 1 company
    Onebrief
98. Make customers win 1 company
    Labelbox
99. Make our customers proud 1 company
    Mollie
100. Maniacal Focus on the Customer 1 company
     Pendo
101. Medical integrity & patient impact 1 company
     Doctolib
102. Member & Customer-led 1 company
     Alan
103. Member Centric 1 company
     Dave
104. Member first 1 company
     Tide
105. Members Over Metrics 1 company
     Life360
106. Never disappoint the customer 1 company
     Applied Intuition
107. Obsess over customers 1 company
     Fireblocks
108. Obsess Over Our Customers 1 company
     Aircall
109. Obsessed with the member experience 1 company
     Whoop
110. Passionate about Catawiki's mission and customers 1 company
     Catawiki
111. Patient first 1 company
     Everlywell
112. Patients First 1 company
     Zocdoc
113. People come first 1 company
     Affirm
114. People Matter 1 company
     Housecall Pro
115. Player First 1 company
     Riot Games
116. Power our customers 1 company
     Aurora Solar
117. Prioritizing our Customers 1 company
     Misfits Market
118. Privacy 1 company
     Apple
119. Put clients first 1 company
     Lyra Health
120. Put Creators First 1 company
     Patreon
121. Put customers at the heart of everything we do 1 company
     LearnUpon
122. Put members' interests first 1 company
     SoFi
123. Put patients first 1 company
     Nourish
124. Put Pinners first 1 company
     Pinterest
125. Put users first 1 company
     Satispay
126. Putting customers first 1 company
     Computacenter
127. Relentless Customer Focus 1 company
     Contentful
128. Remember Why We're Here 1 company
     Omada Health
129. Satisfy and empower clients 1 company
     Mirakl
130. Solve for customer value 1 company
     Multiverse
131. Suppliers, Representatives and Distributors Are Our Partners 1 company
     Microchip Technology
132. The Bottom Line is the Customer 1 company
     StockX
133. The customer is a friend 1 company
     Relex Solutions
134. Thinking traveller first 1 company
     Skyscanner
135. Transform Members' Lives 1 company
     MasterClass
136. We are all in customer success 1 company
     Grafana Labs
137. We deeply understand our customers 1 company
     Cognism
138. We focus on what matters to our customers 1 company
     Shift Technology
139. We put customers first 1 company
     Gopuff
140. We start with the customer 1 company
     Trustpilot
141. We win when customers win 1 company
     Ramp
142. We work for our users' success 1 company
     Wix
143. We're All in Customer Success 1 company
     Toast

Concepts are assigned by ordered rules with hand-coded corrections; one person did the coding. About the data.

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